Privacy Policy

Last Updated: 01-01-26

At ComfoTechBD.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website and purchase our home appliances and lifestyle gadgets.

Who We Are

We are ComfoTechBD, an e-commerce platform based in Bangladesh dedicated to providing premium home appliances and lifestyle gadgets. Our website address is www.comfotechbd.com. We strive to offer quality products with excellent customer service while maintaining the highest standards of data protection.

For any privacy-related questions or concerns, please contact us at:

  • Email: admin@comfotechbd.com
  • Phone: +8801567-876116
  • Address: Shop No. 118, Ground floor, Motalib Plaza, Hatirpool, Dhaka

Comments

When visitors leave comments on our website or product reviews, we collect the following data:

  • Name
  • Email address
  • IP address
  • Browser information

This information helps us identify spam and improve user experience. Comments and associated data are stored in our database. Your email address is never publicly displayed unless you choose to share it.

If you leave a comment, you may opt-in to save your name and email in cookies for your convenience during future visits.

Media

If you upload images or media files to our website (such as product reviews or customer photos), please avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location information from images on our website.

We recommend removing any personal metadata from images before uploading to protect your privacy.

Cookies

Our website uses cookies to enhance your browsing and shopping experience. Cookies are small text files stored on your device that help us:

  • Remember your login details
  • Keep items in your shopping cart
  • Understand your preferences
  • Analyze website traffic
  • Improve site performance

Types of Cookies We Use:

Cookie Type Purpose Duration
Essential Cookies Enable basic site functions Session
Functional Cookies Remember your preferences 1 Year
Analytics Cookies Track website usage 1-2 Years
Marketing Cookies Personalized advertisements 6 Months

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality and your shopping experience.

Embedded Content From Other Websites

Our website may include embedded content from other websites, such as:

  • YouTube videos
  • Social media posts
  • Payment gateway interfaces
  • Maps and location services

This embedded content behaves exactly as if you visited those external websites. These third-party sites may collect data about you, use cookies, and monitor your interaction with their content.

We recommend reviewing the privacy policies of these third-party websites before interacting with embedded content.

Who We Share Your Data With

We value your trust and do not sell your personal information to third parties. However, we may share your data with:

Service Providers:

  • Payment processors (for secure transactions)
  • Shipping and courier partners (for order delivery)
  • Email and SMS service providers (for order updates)

Legal Requirements:

  • Government authorities (if required by law)
  • Legal proceedings or court orders

Business Partners:

  • Analytics services (to improve our website)
  • Marketing platforms (with your consent)

All third parties are required to maintain confidentiality and use your data only for the specified purposes.

How Long We Retain Your Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy:

Data Type Retention Period
Account Information Until you delete your account
Order History 5-7 Years (for legal/tax purposes)
Comments & Reviews Until removal is requested
Cookies Data 6 Months – 2 Years
Payment Information As per payment gateway policies

If you request account deletion, we will remove your personal data within 30 days, except information required for legal or accounting purposes.

What Rights You Have Over Your Data

As a customer of ComfoTechBD, you have the following rights regarding your personal data:

Right to Access:
You can request a copy of all personal data we hold about you.

Right to Correction:
You can ask us to correct any inaccurate or incomplete information.

Right to Deletion:
You can request that we delete your personal data from our systems.

Right to Restrict Processing:
You can ask us to limit how we use your data.

Right to Data Portability:
You can request your data in a downloadable format.

Right to Withdraw Consent:
You can withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at [Your Email Address]. We will respond to your request within 30 days.

Where Your Data Is Sent

Your data may be processed and stored in the following locations:

Within Bangladesh:

  • Our primary servers and databases
  • Local payment processors

Outside Bangladesh:

  • Cloud hosting services
  • International payment gateways
  • Analytics and marketing platforms

We ensure all international data transfers comply with applicable data protection laws. Third-party service providers are required to maintain appropriate security measures to protect your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

ComfoTechBD

  • Website: www.comfotechbd.com
  • Email: admin@comfotechbd.com
  • Phone: +8801704630448
  • Address: Shop No. 118, Ground floor, Motalib Plaza, Hatirpool, Dhaka

We are committed to resolving any privacy concerns promptly and transparently.